Accessibility Statement

SERREMO is committed to ensuring digital accessibility for all individuals, including people with disabilities. We strive to provide an inclusive and user-friendly online experience for every customer and are actively working to increase the accessibility and usability of our website, serremo.com (the “Site”).

Our Commitment to Accessibility

SERREMO has undertaken a comprehensive accessibility remediation initiative to align the Site with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are recognized internationally as the benchmark for digital accessibility and are intended to make web content more accessible to individuals with visual, auditory, cognitive, and motor disabilities.

Accessibility improvements were implemented to enhance:

  • Keyboard navigation and focus indicators

  • Screen reader compatibility

  • Color contrast compliance

  • Alternative text for images

  • ARIA attributes and semantic structure

  • Form labeling and error identification

  • Page hierarchy and logical reading order

Accessibility Audit & Testing

To ensure thorough compliance, SERREMO conducted a full accessibility audit consisting of:

  • Automated testing using industry-recognized tools

  • Manual code and content review

  • Keyboard-only navigation testing

  • Screen reader testing using assistive technologies such as VoiceOver, JAWS, and NVDA

  • Visual contrast and interface evaluation

Because automated tools identify only a portion of accessibility issues, manual and assistive technology testing were performed to validate usability and conformance.

Accessibility Conformance Report (VPAT)

SERREMO has prepared an Accessibility Conformance Report (ACR) using the Voluntary Product Accessibility Template (VPAT®) format.

This report documents the Site’s conformance level with WCAG 2.1 Level AA criteria and is maintained as part of our compliance records. A copy of the VPAT is available upon request.

Ongoing Efforts

Digital accessibility is an ongoing process. SERREMO remains committed to continuous monitoring, evaluation, and improvement of the Site to ensure accessibility standards are maintained as technologies evolve and content is updated.

We regularly review our digital properties and implement updates as necessary to enhance usability and compliance.

Third-Party Content

While we strive to ensure full accessibility across all areas of the Site, certain third-party integrations, applications, or embedded content may not be fully controlled by SERREMO. We encourage all third-party vendors to provide accessible and compliant digital experiences.

Accessibility Assistance

If you experience difficulty accessing any part of our Site, or if you require assistance with any feature, functionality, or content, please contact us so we can provide support.

Email: support@serremo.com
Subject Line: Accessibility Assistance Request

Please include:

  • The webpage URL

  • A description of the issue

  • The assistive technology and browser you are using (if applicable)

We will make reasonable efforts to respond promptly and to provide you with the information or assistance you need in an accessible format.

Legal Notice

SERREMO is committed to complying with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and other relevant accessibility standards. We are dedicated to providing equal access to all users and will continue to take appropriate steps to maintain and improve accessibility across our digital platforms.